Learn about the consumer experience with managed vision care.
- This topline aggregate report is a comprehensive analysis of the patient experience using their managed vision care plan.
- The report identifies and measures 21 key drivers including measurements of patient touchpoint performance, coverage and variety of services and products, provider panel attributes and overall experience.
- Compare insights based on patient demographics, plan utilization and cost.
All data is in the aggregate; not plan specific.
Fielded from December 2011 to January 2013
Produced jointly by Jobson Research & focalCenter.