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  • Customer Communication Software e-Book

    Customer Communication Software e-Book

    $9.95
    SKU:
    ccsebook

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    • Overview

    Product Description

    Which Customer Communication Software (CCM) is right for you?

    If you are in the market for customer communication software (CCM) such as Demandforce, SolutionReach, Websystem3, 4PatientCare, EyeConX or another brand, this eBook is for you. Authored by Dr. Alan Glazier, arguably the eye care industry's leading expert on CCM, eMarketing and social media marketing, the book provides an easy-to-understand step-by-step approach to help decide which software might be best for your particular needs. The book breaks down the major product offerings of the major competing vendors into three sections. An "about" section explains the importance and value of the particular feature so you can weight it's importance for your practice. A "Questions to Consider" section provides you the appropriate questions to pose to a vendor when you are vetting them during your exploratory process. The "Features" section breaks down various features available within each offering. The major feature of the book is the highly anticipated customer communication software feature checklist, which will enable you to go vendor to vendor, pose educated questions and complete a checklist which will enable you to gauge which software is best for your needs. Contacts for special discounts are included as well.

    This is an e-book that can be downloaded immediately after purchase as a regular PDF file.
    No e-reader necessary.

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